No returns or exchanges will be accepted unless otherwise specified.

If customers find that the goods are damaged or wrong upon delivery, please notify us within 7 days (email: info@kylixhk.com). We will arrange a refund or replacement for the product.
We will not accept returns if the merchandise is incomplete, damaged, has its security seal broken or is otherwise unsellable.
We will not process any unauthorized returns.
The refund process usually takes 14 working days from the time we receive the returned product.

 

In case of any disputes, the company reserves the right to make the final decision.

​